FAQs!

PAYMENTS

How do I pay for my order?
You can pay for your order using credit cards, debit cards,e-wallets or net banking.
We also provide Cash-On-Delivery payment option on selected pin-codes within India.

SHIPPING

Do I have to pay shipping charges? For all Pre-Paid orders, the delivery is free. For all COD orders, we charge Rs 50 /order.

By when will I receive the ordered products?
All the products are normally dispatched within 3 days after receiving the order. The average delivery time is 5 to 7 working days in major cities. However, the delivery can take more time depending upon the delivery location. Thank you in advance for your patience.

Why have I received only a part of my order?
Based on availability of products in the inventory, we may send you a partial order shipment. We will inform you in such cases and will try and fulfill the remaining order at the earliest.

ORDER TRACKING

How do I know if my order has been placed successfully?
Login to your account on tbhstore.in and check your order status.

How can I track my order?
You would also get a confirmation email when your order is shipped with the order tracking details.

How do I check the status of my order?
Login to your account on tbhstore.in and check your order status.

For any queries, please write an email to hi@tbhstore.in